At Soso Matcha, we hold ourselves to the highest standards of quality in everything we deliver. If at any time for any reason you have questions or concerns about our matcha, contact us and we’ll do everything we can to make sure you have the best experience possible.

Currently, we are not accepting returns. The health concerns surrounding consumable goods like ours are such that this isn’t practical at this time. We made this choice to ensure the safety of every one of our supporters and our team, and at the end of the day this always comes first. That said, if you are anything less than satisfied with your matcha, contact us at sosomatcha@gmail.com right away and we’ll make it right—that’s a promise.